Membership Terms & Conditions

effective: November 16, 2024

Welcome to our Membership program! We are excited to offer you an exclusive range of benefits designed to elevate your beauty and wellness experience. By becoming a member, you are agreeing to the following terms and conditions, which will help ensure a smooth and enjoyable experience. Please read the information below carefully.

1. Membership Overview

Luminance Beauty & Body LLC. Glow Getter Membership program provides you with access to a variety of exclusive perks, including facials, treatments, discounts, and more. This membership is designed to help you maintain a luxurious beauty and wellness routine while enjoying significant savings.

2. Membership Commitment & Duration

  • Initial Commitment Period: To begin your membership, you are committing to an initial 3-month term. This allows you to fully experience the range of benefits included in your membership.
  • Auto-Renewal: Starting the day of purchase, your membership will automatically renew on a monthly basis unless you choose to cancel. Renewal charges will be automatically processed on the same date of the month as your original sign-up date.

3. Monthly Payments & Billing

  • Auto-Drafted Payments: Monthly membership fees will be automatically charged to the payment method you provide during registration. These payments will be drafted on the same day each month as your sign-up date (e.g., if you sign up on the 15th, payments will be drafted on the 15th of each subsequent month).
  • Payment Method: You are responsible for ensuring your payment method remains valid and up to date. If a payment fails, your membership may be temporarily suspended until payment is successfully processed.

4. Membership Benefits

As a member, you will receive the following benefits:

  • Two (2) Facials per Month: You can enjoy two facials per month, including peels, depending on your membership level at no additional cost.
  • 10-15% Discount on Beauty & Body Treatments: Receive a 10-15% discount on all beauty and body treatments, including but not limited to facials, body therapies, waxes, body contouring, and brow and lash artistry services.
  • Annual $100/$200 Gift Card: Each year, you will receive a $100 or $200 gift card that can be used for any service or product as a thank you from Luminance Beauty & Body.
  • Annual $100/$200 Gift Certificate for Family & Friends: You will receive a $100 or $200 gift certificate annually to share with family or friends, allowing them to enjoy the same services and treatments you enjoy at Luminance Beauty & Body.
  • 10-15% Discount on Retail Products: Enjoy your own 10-15% discount code on all retail products available in-store and online, including skincare, beauty, and wellness items.
  • First to Know About New Arrivals, Promotions, & Events: Receive early access to information about new arrivals, exclusive promotions, upcoming events, and special offers.

5. Early Termination & Cancellation Policy

  • 3-Month Commitment: To cancel your membership within the first 3 months, you must pay a $90 early termination fee. This fee covers the costs associated with early cancellation.
  • Cancellation After Initial 3 Months: After you have completed the initial 3-month term, you may cancel your membership at any time without any further fees or penalties. Simply contact us to cancel, and you will not be charged for the following month.
  • Refunds: If you cancel before the 3-month commitment period, the $90 early termination fee is non-refundable. Any unused services or products (such as facials or treatments) will be forfeited.

6. Membership Renewal

  • Auto-Renewal: After the first 3-month period, your membership will automatically renew on a monthly basis unless you cancel before the next renewal date. You will receive a reminder email prior to your renewal, so you are aware of the next billing cycle.
  • Cancellation at Any Time: After the 3-month commitment period, you may cancel your membership at any time without penalty. Simply notify us before your next billing date to avoid further charges.

7. Transferability of Benefits

  • Gift Certificate Transfer: The annual $100/$200 gift certificate for family and friends is transferable. You may gift this certificate to anyone you wish, allowing them to enjoy the same benefits and services as you.
  • Non-Transferable Membership: Your membership is non-transferable. Only the primary member may access the benefits associated with the membership.

8. Changes to Membership Terms

Luminance Beauty & Body LLC. reserve the right to modify the terms and conditions of the membership at any time. We will provide notice of any significant changes via email or through our website. By continuing your membership after such changes, you agree to the updated terms.

9. Membership Cancellation Process

To cancel your membership after the initial 3-month commitment:

  1. Notify Us: Contact us via email, phone, or in person to request cancellation of your membership.
  2. Final Payment: If you cancel before the monthly payment is due, you will not be charged for the following month. If the payment has already been processed, you will retain access to your benefits until the end of the current billing cycle.
  3. No Cancellation Fees After 3 Months: If you cancel after your initial 3-month term, you will not incur any additional fees.

10. Privacy & Data Protection

Luminance Beauty & Body LLC. respect your privacy and are committed to protecting your personal information. All personal and payment information will be handled in accordance with our Privacy Policy, which outlines how we collect, store, and use your data.

11. Contact Us

If you have any questions or need assistance with your membership, please feel free to reach out to our team:

  • Phone: (470) 518-6515
  • Email: luminancebeautybody@gmail.com
  • In-Person: Visit us at 600 Houze Way, Unit D2, Suite 2, Roswell, GA 30076

We are here to ensure you have an exceptional experience and are always happy to help.

By enrolling in the membership program, you acknowledge and agree to the terms outlined in this agreement. We’re excited to have you as part of our community and look forward to helping you look and feel your best!